Effective Date: 21 August 2026

This Privacy Policy explains how Science Synapse AB collects, uses and protects information in connection with the website synapsci.com.

1. Who We Are

Science Synapse AB, organisation number 559575-2667, Västra Vägen 19, 169 61 Solna, Sweden, is the data controller for personal data processed through this website.

You can reach us at info@synapsci.com for any question about this policy or your personal data.

2. Information We Collect

Information you give us

If you use the contact form, we collect the name, email address, subject and message you submit. We use this only to respond to you.

Information collected automatically

Our web server records standard technical information for security and reliability purposes:

• IP address
• Browser type and version
• Pages requested and the time of the request
• Referring website, where provided by your browser

This website has no user accounts, no advertising, and no third party analytics or tracking scripts.

3. How We Use Your Information

• To respond to enquiries you send us
• To operate, secure and maintain the website
• To detect and prevent abuse, spam and unauthorised access
• To comply with legal obligations

4. Legal Basis for Processing

Under the General Data Protection Regulation we rely on the following legal bases:

• Legitimate interest, for responding to enquiries and for keeping the website secure
• Consent, where you have given it, for example by choosing to contact us
• Legal obligation, where we are required by law to retain or disclose information

5. Data Storage and Security

Data is stored on servers we operate ourselves within the European Union. All traffic to this website is encrypted in transit using TLS. Access to stored data is restricted to the people who need it to operate the service.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Third Party Content

This website does not use advertising cookies, tracking pixels or third party analytics.

Web fonts are loaded from Google Fonts. When a page loads, your browser makes a request to Google servers, which necessarily discloses your IP address to Google. No other third party content is embedded.

The administration area of this website uses a strictly necessary session cookie. It is only set for signed in administrators.

7. Data Sharing

We do not sell personal data and we do not share it for marketing purposes. We share data only with service providers strictly necessary to operate the website, such as our hosting provider, and only to the extent required.

8. Data Retention

Messages sent through the contact form are retained for as long as needed to handle the enquiry and any follow up, and are then deleted. Server logs are retained for a short period for security purposes.

9. Your Rights

Subject to the conditions in applicable law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or request restriction of processing
• Receive your data in a portable format
• Withdraw consent at any time

To exercise any of these rights, contact us at info@synapsci.com. You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection, Integritetsskyddsmyndigheten.

10. Our Products

JournalLens and JournAI are separate services with their own privacy policies. This policy covers the synapsci.com website only. If you use either product, the privacy policy published on that product website applies to your use of it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last revised.

12. Contact

Science Synapse AB, Västra Vägen 19, 169 61 Solna, Sweden. Email info@synapsci.com.